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How to optimize your MagicINFO Account (part 2) - Server settings

How to optimize your MagicINFO Account (part 2) - Server settings
2 min read

We recommend you optimize your MagicINFO account once or twice a year to prevent any malfunctions. By implementing this practice in your work, you ensure that the digital signage systems will function smoothly. Previously, we mentioned in another article that the top optimization tip is to clean up your MagicINFO account. Today, we will tell you how to check the MagicINFO server settings and why it is important to do.


How to check the MagicINFO server settings

This is a broad topic, but we will do our best to be as brief and concise as possible. Before you check the server settings on MagicINFO, we encourage you to look into the security and timer settings. Next, you can head to Server management, and from there you can view and edit general settings for the server. 

However, it is important to note that there is another setting that is overlooked often - configuring the SMTP server settings. It might be crucial for your situation because, if you like to receive email notifications, you need to enable the SMTP settings. SMTP stands for Simple Mail Transfer Protocol and by enabling this you can improve your MagicINFO account to great lengths

MagicINFO can send out notifications such as publication errors, disconnected displays, login alerts, but also password resets. You can find out more about SMTP settings and how to set notifications in our helpdesk or by clicking here.


Find other useful information about your MagicINFO account

In addition to checking the MagicINFO server settings, you may want to look into the firmware version of your device. By making sure the firmware is up-to-date, you can rest assured that your digital signage screens have higher chances of running smoothly

On a separate note, it may be difficult to remember which device has what MagicINFO version. If you are ever in doubt, you can easily check that in a few different ways. To help you out, with your optimization, we have also included information about how to find out the version of your firmware and MagicINFO in the paragraphs below.


Where do you find the firmware version of your device?

You can use MagicINFO to see the firmware versions. To do this, you must go to the Device section and click the i-button of the connected display that you want to check. This will open a window with additional information about the device, including the firmware version. 

MagicINFO Dashboard

Where can you find the MagicINFO version you are using?

If you are ever in doubt about which MagicINFO version you are using, you can easily check that. Here is a list of all the places you can find the MagicINFO version that you use:

  • At the bottom of the login page
  • At the bottom of the dashboard page
  • In the installation folder
  • The file

Do you want to optimize your MagicINFO account? Download and read our ebook with 5 Tips to Optimize your MagicINFO Account. And if you are looking to outsource this task to someone else, schedule a meeting with one of our MagicINFO experts who will be happy to assist you.

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