How to move from MagicINFO On-Premise in 2026?

If you plan to move from MagicINFO On-Premise, now is the right time to understand what comes next. Most importantly, new on-premise licence sales are scheduled to end on 31 December 2026, with support continuing until 31 December 2029. In this guide, you can discover how to assess your setup, compare the main alternatives, and plan a structured migration around your business requirements.

 

Transition from MagicINFO On-Premise – Step-by-step

A transition from MagicINFO should start with a clear audit of your existing environment. Our experts also recommend noting your server version, number and type of displays, player versions, locations, and important technical dependencies. Review your content at the same time, including playlists and schedules, so you know what needs to move, what can be archived, and what may need to be recreated.

Next, define a realistic migration timeline as well as your current and future business requirements. Consider expected network growth, integrations, remote management needs, security priorities, and the resources available internally. Once you have all that gathered, our experts recommend that you look at the available MagicINFO alternatives on the market.

After you have selected a suitable route, you can contact the relevant supplier for the migration. We must be honest and mention that, while possible, doing things yourself has limitations. For example, teams with little digital signage experience can overlook dependencies, while choosing one supplier too early may exclude a combination of solutions better suited to a complex setup.

Migrate from MagicINFO On-Premise with a trusted partner

MagicInfo Services, powered by ScreenCom Group, has worked with Samsung since 2013. This means our Migration Team understands how MagicINFO environments operate in practice, including common technical dependencies and limitations. For organisations looking to migrate from MagicINFO On-Premise with a trusted partner, that experience can help turn a broad platform decision into a structured assessment.

The process begins with a free migration consultation. You do not need to prepare every technical detail beforehand. One of our experts will guide you through the current environment and help identify information that may still need to be checked. During the assessment, we may discuss:

• The number of displays and locations you manage
• Your current MagicINFO version
• The age and type of Samsung hardware
• Integrations and technical dependencies
• Remote-management requirements
• Current problems or limitations
• Security and operational priorities
• Future digital signage goals
• Migration concerns
• Your preferred timeline
• Your current budget-planning stage

By the end of the conversation, you should have a clearer understanding of how urgent the migration is, which risks need attention and which options are worth investigating further. The aim is to establish the next suitable step rather than recommend a platform before the existing environment is understood. On top of that, we can also assist with moving content, playlists, and schedules.

Some environments need a deeper technical review. In such cases, our specialists can carry out a MagicINFO Server Check-up with your IT manager or technical contact. This service reviews areas such as configuration, device status, settings, content, playlists, and schedules, and provides a written report.

We may also examine the software version, connected devices, users and permissions, integrations, and relevant technical dependencies. Before access is arranged, we explain the scope, process, and requirements. Afterwards, you receive practical recommendations and suggested next steps based on what was found.

MagicINFO On-Premise alternatives to consider

There is no single replacement that suits every MagicINFO environment. Hardware age, existing workflows, integrations, licensing preferences, and future plans can all affect the decision. In this section, you can find the top three routes our team recommends. Each covers different requirements and should be assessed against your existing setup rather than compared on features alone. In the video below, you can get a quick overview of the recommended options.

MagicINFO Cloud

MagicINFO Cloud, hosted by ScreenCom Group, keeps the familiar interface and workflow while moving the server environment to the cloud. For teams that already know the solution and want the lowest level of operational change, this can be the most direct transition.

Hardware lifecycle still matters. Existing MagicINFO Cloud environments can support a broad range of Samsung displays, including older generations. For future display models, however, MagicINFO compatibility should not be assumed. Samsung controls firmware and platform support, so a successor to a current QMC-series display should be checked by exact model before purchasing.

Licensing is another difference to consider. MagicINFO On-Premise has historically offered non-expiring device licences, while the options discussed in this piece use recurring subscription models. Organisations that value perpetual licensing should therefore include long-term licensing costs in their comparison.

TDM Digital Signage

TDM Digital Signage is designed for organisations that need more hardware flexibility. It can work across multiple operating systems and display brands rather than being limited to a Samsung-only setup. It also supports business integrations such as Microsoft Power BI and SharePoint and includes meeting-room management capabilities.

This makes TDM particularly relevant when a company manages a mixed-brand network or expects its display network to become more diverse. It also provides an alternative for organisations that want to move away from a platform tied closely to one hardware manufacturer.

Samsung VXT

Samsung VXT, managed by VXT Services, is a cloud-native next-generation digital signage platform. Samsung describes VXT as the successor to MagicINFO. The platform combines content management with remote device management. VXT Services can support organisations with migration, onboarding, content, and go-live activities.

Hardware compatibility needs to be checked carefully. Current VXT information lists support for a range of Samsung signage generations and provides a model-level compatibility list. VXT Services also identifies Tizen 4.0/S6 and newer as a relevant starting point, but feature availability can vary by model and plan. Samsung also offers VXT-compatible S-Box hardware where an external signage player is required.

For organisations that manage large digital signage networks, it will be possible to migrate from MagicINFO RM On-Premise to VXT RM in bulk. Therefore, you can register multiple devices centrally instead of individually. Our experts strongly encourage you to review hardware compatibility and configuration in advance. In the video below, you can hear from leading MagicINFO experts on the topic.

Samsung's VXT CMS Transformer is intended to make migration from MagicINFO to VXT easier. In our own testing, however, the automated process did not complete end-to-end. We, therefore, do not treat the tool as a guaranteed one-click migration. Large or complex environments should still allow for database review, manual validation, and supplier support.

For organisations interested in a hybrid approach, Samsung may also be able to discuss specific arrangements on request. This is not presented publicly as a standard VXT package, so availability and technical scope should be confirmed directly with Samsung for the individual project.

DIY or choose a trusted MagicINFO migration partner?

A do-it-yourself MagicINFO migration can work when your internal team understands the existing server, displays, content structure, and technical dependencies. It gives you direct control over the platform assessment and timetable. However, your team must also validate compatibility, migration methods, licensing, and testing without overlooking existing workflows or dependencies.

A migration partner adds specialist knowledge and an external review of the environment. This is especially useful for large networks, older hardware, and networks with integrations or several locations. A structured assessment can reduce the risk of interrupted workflows and help determine whether one solution or a combination of platforms is the better fit. Ready to start your MagicINFO migration? Contact our team today and book a free consultation.