MagicINFO On-Premise End-of-Life: Your Migration Guide and Paths Forward

The MagicINFO On-Premise clock is ticking, and if you haven't started thinking about what comes next, now is the time. With the end-of-sale approaching on 31 December 2026 and full support ceasing by the end of 2029, the transition away from MagicINFO On-Premise is inevitable. But it doesn't have to be disruptive.

At ScreenCom Group, we've been at the heart of MagicINFO distribution and services for over a decade, which means we understand your setup, your clients' needs, and what it takes to move forward without losing a beat. We're committed to keeping your current digital signage environment stable and secure through 2029, giving you the breathing room to plan your next move at your own pace.

And when you're ready, the paths forward are already mapped out. Each one is designed to match a different need, timeline, and growth ambition.

MagicINFO Lifecycle: From Launch to End-of-Life

First, let’s take a look at the MagicINFO lifecycle and where we are at right now.

In 2008 (almost 20 years ago!), Samsung first released MagicINFO, giving digital signage teams a central CMS model instead of manual screen-by-screen updates. That helped organisations manage scheduling and content distribution more consistently across larger estates.

By 2015, Samsung positioned MagicINFO alongside its Smart Signage Platform (SSSP), creating closer integration between hardware and content management. This helped simplify deployment and supported more standardised day-to-day operations.

Samsung released MagicINFO 7 in 2019, expanding the platform with broader management and analytics capabilities. In 2020, Version 8 brought content management, monitoring, and analytics into a more consolidated software portfolio.

MagicINFO 9 marked the platform’s final major on-premise generation, with Samsung continuing to position it as an all-in-one solution for content, device and data management. MagicINFO 9 Server and MagicINFO Server 9/Cloud, which makes it the clearest bridge between MagicINFO’s mature lifecycle stage and today’s migration planning discussions.

In January 2024, Samsung announced ISO/IEC 27001:2022 and ISO/IEC 27701:2019 certifications for MagicINFO, alongside Samsung VXT and LYNK Cloud. This added further assurance for organisations with formal security and privacy requirements.

In the past two years, there has been a lot of chatter about when Samsung will stop supporting MagicINFO. The short answer is at the end of 2029. This gives you enough time to plan your next steps, which we’ll cover in the following section.

MagicINFO Migration Paths: Your Three Options

Since 2012, we have been a trusted MagicINFO distributor and a direct partner of Samsung. For over a decade, our team has published over 200+ blogs, countless knowledge articles, YouTube tutorials, and hosted webinars to educate users on how to best use Samsung’s leading digital signage solution.

All of that time spent with MagicINFO means we know this transition better than anyone. Rather than a one-size-fits-all answer, we believe the right migration path depends on your existing network, your business needs, and your timeline. With that in mind, we've narrowed it down to three clear paths forward:

1. Move to MagicINFO Cloud hosted by ScreenCom Group - the natural bridge for immediate continuity
2. Move to TDM Signage - our own future-ready platform built for long-term growth
3. Move to VXT (Visual eXperience Technology) - Samsung’s next-generation, cloud-native evolution

Now let’s explore what each of these migration paths would mean for you in practical terms.

Move to MagicINFO Cloud hosted by ScreenCom Group during the support period

MagicINFO Cloud hosted by ScreenCom Group is the most seamless and fastest transition for on-premise users, allowing you to move to the cloud today with zero learning curves. It provides a stable, fully supported environment through 2029, giving us a generous window to align your long-term strategy with our next-generation platforms, like TDM or VXT, when you're ready.

Move to TDM Digital Signage

TDM Signage is purpose-built for the future of digital signage; a scalable, cloud-native platform designed to grow with your business and adapt to your evolving needs. Developed with the MagicINFO user experience in mind, it offers a familiar and intuitive transition path, while continuously expanding its capabilities to meet the demands of modern signage management.

Move to Samsung VXT

Samsung VXT is the next-generation evolution of digital signage: a cloud-native platform that brings powerful new capabilities and the trusted Samsung ecosystem you already know. As an official Samsung MagicINFO and VXT distributor, we ensure a smooth and fully supported path to VXT, with migration support and our own VXT Services layer adding an extra dimension of flexibility and dedicated expertise.

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MagicINFO End-of-Life Timeline: Key Dates and Next Steps

The key takeaway here isn't panic; it's timing and good preparation. MagicINFO On-Premise licence sales end on 31 December 2026, with full support continuing through the end of 2029. That's a meaningful planning window, and the organisations that use it wisely will transition smoothly, while others scramble at the last minute

The right migration path will depend on your current hardware setup, internal resources, network requirements, and longer-term goals. Some organisations may continue using MagicINFO Cloud hosted by ScreenCom Group during the support period, while others may move to TDM Digital Signage or Samsung VXT sooner.

That's exactly what ScreenCom Group’s Migration Desk is here for. We'll assess your current situation, help you identify the best migration path, and support you through every step of the transition. You don't have to figure this out alone. Reach out to your account manager or book a free migration consultation, and let's map your way forward together.

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MagicINFO Lifecycle Timeline Frequently Asked Questions

When does MagicINFO support end?

MagicINFO licence sales end on 31 December 2026, but the platform is scheduled to remain supported until the end of 2029. For existing users, that means there is still time to review current setups, assess the available migration paths, and plan the next step in a structured way.

Is MagicINFO ending in 2026?

No. MagicINFO is not ending in 2026. The important point is that 2026 is the final full year before licence sales end on 31 December 2026 for on-premise users. Support is scheduled to continue until the end of 2029, giving existing users a defined window to prepare for migration.

What solutions can I migrate to from MagicINFO On-Premise?

We can offer three migration paths. Organisations can move to MagicINFO Cloud hosted by ScreenCom Group during the remaining support period, move to TDM Digital Signage, or move to Samsung VXT. The right option depends on factors such as existing hardware, network requirements, internal resources, and long-term signage strategy.

When should organisations start planning their move away from MagicINFO On-Premise?

Organisations should start planning their migration away from MagicINFO On-Premise as early as possible, rather than waiting until licence sales end. Early planning gives teams more time to review hardware, assess network requirements, compare migration paths, and avoid unnecessary pressure later, especially in larger or more complex digital signage estates.

Talk to a Migration Expert