For your convenience, our experts have created the MagicINFO On-Premise migration checklist. It can help your team plan the transition with fewer (if any) disruptions. This is an important next step for all on-premise users, since the official licences End of Sale date is 31 December 2026.
The good news is that you still have time to plan because support is scheduled to continue until 31 December 2029, giving you a comfortable planning window. In this piece, you will find valuable insights on how to tackle this change and answers to the most popular questions on the topic.
Our checklist shows you how to move from MagicINFO On-Premise in five easy steps. Each covers one area to review before you commit to another solution for your digital signage network. Our Migration Team recommends gathering as many details as possible in advance for a smoother transition. For more details, we encourage you to read our MagicINFO migration guide.
Without further ado, here are the top 5 things to check before making the switch:
Your timeline shapes every other decision, so start here. Two dates matter most for planning:
End of Sale: 31 December 2026
End of Support: 31 December 2029
After the support date, you receive no further updates or security patches. Larger signage networks need more planning time because more displays, sites, and users add complexity. Waiting until the end of support creates unnecessary pressure for your team. An early start gives you room to test and move at your own pace. Our Migration Team created a lot of helpful resources on the topic. Read our MagicINFO On-Premise Migration Desk guide to discover our recommended options.
Start by mapping out your current MagicINFO On-Premise environment in full. A clear picture of your server makes every later step easier and faster. Our experts advise reviewing these areas:
Current server setup and hosting. Note where your server runs, its version, and who maintains it. On-premise servers need in-house patching and backups.
Database and software updates. Record your database size, your MagicINFO version (V6 to V9) and how often you update. If you run an older version, you may need to upgrade to a current one before you migrate. That upgrade can require a maintenance licence and takes extra time, so build it into your schedule from the start. If you run an older version, you may need to upgrade to a current one before you migrate. Make sure to check your database version, this can be postgreSQL or MSSQL database, the version number is mandatory to check if database updates are available.
Write down what works well today and what you want to improve. This short record becomes the basis for your migration brief. Also, it will help your service provider to give you accurate advice and a realistic, actionable plan.
Your move should fit both today's setup and tomorrow's plans. Some functions differ between MagicINFO On-Premise and the alternative options, and not every Samsung display suits every path. Doing a simple audit now, prevents unpleasant surprises later. Our migration experts encourage users to take into consideration the following at this stage of the planning:
Samsung display models in use. Older panels, such as the S3 and S4, run on MagicINFO Cloud hosted by ScreenCom Group, but may need an external player on other platforms. Hence, our experts strongly encourage you to list hardware devices in your network, so that we can recommend a suitable solution.
Tizen or external player setup. Your Tizen version affects which platforms you can use. Samsung VXT, for example, supports Tizen 4.0 and Android version 10 and above. Therefore, it's important to gather this information in advance.
Reviewing the above points early also shapes which migration path fits your business goals best. For example, a mixed-brand network or older hardware points you towards different options than an all-Samsung, modern setup.
To make this easier, ask your IT team the below questions before you decide:
Which displays are active?
Which locations need remote support?
Who manages user permissions?
Are there network restrictions?
Is the current content library still accurate?
The answers show how much work your migration might involve. They also help your service provider recommend the right path with confidence. Keep the information gathered on hand for your first migration call.
Our digital signage experts recommend three migration paths, each suited to a different setup and goal. At this stage of your planning, it helps to compare them and choose the one that fits your business and future needs. The table below gives an overview of the top three options.
Now let’s take a quick look at each option, starting with MagicINFO Cloud, hosted by ScreenCom Group. This is the closest path to what you use today. It runs the same MagicINFO interface in the cloud, so there is no learning curve. ScreenCom Group (our parent company) hosts, monitors, and backs up the environment. It also supports older Samsung displays, from the S3 and S4 to the latest models. For many teams, moving from MagicINFO On-Premise to Cloud is the simplest short-term solution.
And the next option we have is TDM Digital Signage, ScreenCom Group's own cloud-native platform, built with the MagicINFO experience in mind. It runs across multiple operating systems, including Tizen, webOS, Android, and Windows, and is not tied to a single screen brand, so it suits mixed digital signage networks. It also adds business integrations, such as Microsoft SharePoint, Power BI, and built-in meeting room management. You can explore it through the TDM Digital Signage free trial to see how it fits your workflow.
Last but certainly not least, we have VXT, managed by VXT Services. It's a cloud-native platform and the successor of MagicINFO. The solution offers newer features, such as AI-assisted content creation and advanced energy management. As mentioned earlier, VXT supports Tizen, Android version 10 and above, and non-Samsung displays through an S-box. If you're curious to see the solution in action, then book a VXT demo with our team.
Migration needs both technical and operational knowledge. The technical side covers servers, data, displays, and networks. The operational side covers your daily workflows, users, and content. A service provider who understands both keeps your displays running while the move happens, so your team is not left to solve problems alone.
Moreover, the right company to help you with the move will start by reviewing your current setup. They check your server, hardware, network, and content, then map what needs to move and what may need rebuilding. This would turn a broad decision into a clear, step-by-step plan built around your specific digital signage environment.
Once they understand your setup, the right partner helps you compare the official migration paths without bias. Instead of pushing a single option, they weigh MagicINFO Cloud, TDM Digital Signage, and Samsung VXT against your needs and goals. Our MagicINFO Cloud vs TDM vs VXT comparison sets out how the three differ, and a partner helps you read it in the context of your own network.
With a path chosen, planning, testing, and support keep the move on track. A structured plan sets the order of work and a realistic timeline. Testing then confirms that content, playlists, schedules, and device connections work as expected. After go-live, ongoing support handles any questions or issues, so the move holds up in daily use. Together, these stages reduce risk. This is exactly where an experienced provider proves its value.
MagicInfo Services has been on the market for over a decade, during which we have continuously provided high-quality services. We're also a trusted service provider and an official MagicINFO distributor. Last but certainly not least, our parent company, ScreenCom Group, was recently recognised in invidis' 2026 yearbook as one of the leading digital signage companies in the Benelux region and a rising star.
Alongside the checklist, our experts share three MagicINFO On-Premise migration tips that make the biggest difference in real projects.
Start early for a smooth transition. An early start gives you time to audit your setup, test the new environment, and fix issues without pressure. Larger networks especially benefit from a longer runway before the 2029 support deadline.
Think about the future. Choose the solution that fits your business long term, not only today. Weigh how each option handles growth, new sites and changing content needs before you commit.
Outline a plan, then discuss it with migration experts. Write down your goals, timeline, and constraints, then review them with a specialist. A second opinion often surfaces dependencies or quick wins you might miss.
For step-by-step details, read our MagicINFO migration guide before you begin.
Moving away from your existing setup is manageable when you plan ahead. Our MagicINFO On-Premise migration checklist gives you five clear steps: check your timeline, audit your server setup, review your device, as well as your network and content needs, compare your migration options, and choose the right service provider. With on-premises licence sales ending on 31 December 2026 and support ending on 31 December 2029, it can be the difference between a smooth transition and disrupted workflows.
As an authorised Samsung partner with over a decade of MagicINFO experience, MagicInfo Services can review your setup and recommend the right path for your goals. Ready to take the next step? Then, make sure to talk to a migration expert.
On this page, you can find our five-step checklist. It will help you get a better understanding of how to plan the transition. If you're ready to begin, then we encourage you to talk to a migration expert today.
Moving from MagicINFO On-Premise is a task that should not be taken lightly or underestimated. This is why our team created an expert checklist to help users understand the process. We encourage you to follow the steps to create a migration plan for a smoother transition.
Our team's main tips are to start early, think about your long-term needs, and discuss your plan with migration experts before you commit. See the full MagicINFO On-Premise migration tips for more details.
We encourage you to audit your current MagicINFO setup before choosing a migration path. Start with a review of your server setup, databases, users, display groups, and reporting needs. This will show how much work the move would require.
Our Migration Team suggests these three options: MagicINFO Cloud, TDM Digital Signage, and Samsung VXT. Each suits a different setup and goals. Therefore, we recommend that you take a look at our comparison in Step 4 of our expert checklist.