The MagicINFO On-Premise End of Sale does not mean your digital signage network will stop working this year. It does mean, however, that you won’t be able to purchase any more licences and expand the number of display connections after 31 December 2026. On a positive note, official Samsung support is scheduled to continue until 31 December 2029. And in this article, you can learn about what the change means, which options to consider, and how to plan your next step.
The Samsung MagicINFO On-Premise End of Sale gives organisations time to prepare, but it is still important to start early. Waiting until the final support period can make the move more complex, especially if your digital signage network includes many displays, users, locations, or content workflows.
Our MagicInfo Services experts recommend to begin by reviewing your current setup. This will help you decide whether to continue short-term with your current setup or plan your on-premise migration today. Of course, if you’re unsure about where to start, you can contact our team and get a full technical assessment and a transition proposal tailored to your needs.
On-premise users can continue using their existing digital signage network during the scheduled support period, which runs until 31 December 2029. This gives organisations a little longer to review their current and future setup, compare alternatives, and prepare for the next stage without making a rushed decision.
This option may suit teams that are not ready to move yet, have stable workflows, or need more time to review budgets and technical requirements. However, it should still be seen as a short-term approach. After the support period ends, organisations will need to consider another solution.
If your organisation still needs additional on-premise licences, then you’re in luck! We are running a 10% off promotion on all MagicINFO Premium Lifetime Licences. The offer is valid until 31 September 2029. To claim the discount, simply contact our team.
Using MagicINFO On-Premise during the support window gives organisations time to prepare, but it should not delay planning your migration strategy. The main risk is waiting too long, especially if your signage network includes many displays, users, approvals, device groups, templates, or schedules.
After the End of Sale date, new MagicINFO On-Premise licences will no longer be available. This can affect future expansion, so teams should review their infrastructure, internal resources, and plans for the period after support ends. It could also lead to additional costs in the long term.
One important point to add here is that Samsung will continue to provide security patches and updates until the end of the support period (2029). That means that you could still use MagicINFO after 2029, however, the network would not be as secure as it was originally.
For many organisations, the most practical next step is to compare the main MagicINFO On-Premise alternatives. To take the pressure off our clients, our Migration Team outlined three migration paths:
Each option supports different types of signage setup. The right choice depends on your display network, internal processes, user experience needs, integration requirements, and long-term digital signage strategy. You can find more detailed information about the migration paths on this page or a summarised overview in the below table:
|
MagicINFO Migration path |
Best fit |
Key reason to consider it |
Website |
|
MagicINFO Cloud hosted by ScreenCom Group |
Existing MagicINFO users who want the same CMS |
Same MagicINFO CMS interface and cloud-hosted management by MagicInfo Services |
|
|
TDM Digital Signage by ScreenCom Group |
Mixed-display environments and broader integration needs; Designed around MagicINFO use cases |
Supports Tizen, webOS, Android, and Windows |
|
|
Samsung VXT managed by VXT Services |
Customers who want to remain in Samsung’s digital signage ecosystem |
VXT is a cloud-based digital signage solution combining content and remote display management |
MagicINFO Cloud, hosted by ScreenCom Group, is a strong option for those of you who want to keep the same working environment. It allows teams to continue using the same interface while moving away from an on-premise setup.
This can reduce the learning curve to zero for content managers, marketing teams, and administrators who already understand how the platform works. It is also a practical, frictionless path for organisations that want continuity while reviewing their long-term signage strategy. In the below video, you can take a quick look at how MagicINFO Cloud works:
This option can be especially useful when a business wants to keep core existing workflows but avoid managing local infrastructure in the same way. Best of all, you could still expand your digital signage setup after 2026 with MagicINFO Cloud.
Before making the final decision, our experts recommend reviewing the details with a specialist. But before that, we encourage you to read more about moving from MagicINFO On-Premise to Cloud in our guide, as it outlines the step-by-step process.
TDM Digital Signage is a signage platform that could be a great fit for MagicINFO users. It covers core features and common use cases, while giving organisations more flexibility across different display brands and operating systems.
This option is suitable for companies with mixed-display networks or teams that need broader technical flexibility. It may also suit organisations looking for web content authoring, advanced scheduling, SSO integration, and Windows and Android support alongside their signage deployment.
TDM Digital Signage is worth considering if your current on-premise setup has grown beyond a Samsung-only display environment. It gives teams a path to review modern content workflows without starting from a completely unfamiliar digital signage concept.
VXT is Samsung’s cloud-based, next-generation digital signage solution. It brings content management and remote display management together on one platform, making it a good option for organisations that want to stay within the Samsung signage ecosystem. In the below video, our Head of Sales, Joey Mensen, will walk you through the key differences between the two solutions:
For customers already using Samsung displays, VXT may be a natural option to review. It is designed for cloud-based screen management and can support teams that want a more modern way to create, schedule, and control digital signage content.
The MagicINFO End of Sale myths can cause a lot of confusion, even panic. Some organisations may think they must act immediately. Others may wait too long because support continues until the end of 2029. So, to clear the air, we gathered the top three myths that have been circulating and busted each of them below.
No, the platform will not stop working in 2026. The End of Sale date means new on-premise licences will no longer be sold after 31 December 2026. Meaning that scaling setups with further displays after that period unachievable. However, as we mentioned already, support is scheduled to continue until 31 December 2029, and also existing networks will continue to work but without Samsung’s support.
VXT is one possible migration option, but it is not the only path to review. As an official partner and distributor of Samsung digital signage software, our team has worked on outlining two more viable options for on-premise clients. Those options are: MagicINFO Cloud, hosted by ScreenCom Group, and TDM Digital Signage powered by ScreenCom Group.
Now is the right time to start. A proper migration review includes licences, displays, content, users, integrations, training, and support, alongside an assessment of migration readiness and future setup requirements Starting early gives your organisation more control and reduces the risk of rushed decisions later.
The Samsung MagicINFO On-Premise End of Sale is a big change, but it is also a manageable one. The great news is that licences will be sold until the end of the year, and support is scheduled to continue until the end of 2029.
That gives you enough time to review your current digital signage setup and choose the right migration option. Some of you may continue with your existing on-premise setup during the support window. Others may move to MagicINFO Cloud, TDM Digital Signage, or Samsung VXT.
The most important step is to start planning early. A clear plan now can help avoid time pressure and tech disruptions later.